Privacy Policy

Introduction

B-TRANS Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services and visit our website.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (email, phone number, address)
• Business information (company name, GST number)
• Shipping and billing addresses
• Payment information
• Shipment details and delivery preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our logistics services
• To process shipments and deliveries
• To communicate with you about your shipments
• To process payments and prevent fraud
• To improve our services and customer experience
• To send promotional materials and updates (with your consent)
• To comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party companies that assist in our operations
• Business Partners: Logistics partners necessary to complete deliveries
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at sales.btnl@gmail.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.